Frequently asked questions
Prior inspection from 10.-26.04.2020 (9 Days)
Bidding from 23.-26.04.2020 (4 Days)
Answers about the registration process
How do I register?
Can I bid without registration?
No, this is not possible.
You must have an activated profile to participate in the auction. Please register here.
Answers to the auction and the bidding process
What bidding steps are there?
The following bidding steps are possible: 250.00€, 500.00€, 750.00€, 1,000.00€ as well as higher biddings
The bid must be divisible by 250.00€.
How do I know if I have been outbid?
You will automatically be informed by e-mail as soon as you have been outbid.
Who can see my data when bidding?
Data protection is important to us. Therefore, no one will publicly know your data or your name when bidding. Only the organizer has access to your data in order to be able to contact you when the bid is accepted. Under no circumstances will your data be passed on to third parties.
Who can I contact if I have questions about one of the auction candidates?
Please feel free to contact our contact persons by phone or e-mail at any time:
Anja Plönzke: +49 171 3633280
Klaus Plönzke: +49 171 3342841
Sabine Jung: +49 171 3069594
Who should I contact if I have technical questions or problems?
During business hours you are welcome to contact the pro-bit advertising agency (email@example.com) by e-mail or telephone +49 441 23350133
When does the auction end?
On Sunday, April 26, 2020, starting at 6.00 pm, the auction candidates will be phased out starting with catalogue number 1. Catalogue number 2 at 6.05 pm, catalogue number 3 at 6.10 pm and so on.
After the auction
Which bid decides the end of the auction?
The end of the auction of a particular horse is automatically extended by another 5 minutes after the last bid, i.e.: I bid at 5.59 pm on catalogue number 1, which would automatically expire at 6.00 pm. Now the end of the auction of catalogue number 1 is shifted by 5 minutes to 6.04 pm, and so on. The auction for the individual catalogue number ends as soon as no higher bid is placed in the corresponding period. The end of the auction for catalogue number 2 is at 6.05 pm, for catalogue number 3 at 6.10 pm and they will, just like in the above example of catalogue number 1, extend for another 5 minutes if a higher bid is placed.
For example, how will I be informed about a surcharge?
Directly after the end of the auction of the respective horse, you will be notified by e-mail to the e-mail-address known to us.
How does the payment work?
The Gestüt Tannenhof will contact you on Monday after the auction for invoicing and payment.